Actionable Insights

Actionable Insights: Peter Samson on Technology

Jan 3, 2018 10:53:09 AM / by Adam Nathan posted in Actionable Insights, Strategy, Value & Friction, Key Performance Questions

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An actionable insight from Peter Samson, CEO of 8folios.com. In a recent article on Gartner's CloudAdvice, Peter dives into the myth that digitalisation requires new technology.

He argues that most companies get hung up on technology and toolset, when they should be focused on how they service their customers.

The challenge, as he sees it, is to make sure a customer feels as valued in the new digital world as they used to feel in relationships with a more "human touch."

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Santa, These Are the Droids You're Looking For

Dec 21, 2017 4:54:33 PM / by Adam Nathan posted in Thought Leader, Actionable Insights, Strategy, Value & Friction

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Amazon's Squat Little Robots

Right now, at an Amazon fulfillment center near you, squat little robots are carrying your holiday presents like elves.

They are moving about on a grid, making way for other robots along small highways. When they get to their warehouse quarry, they spin beneath the target totes like barbershop chairs, lifting entire stacks of shelves.

Once these bins of products are mounted on their powerful torsos, they glide back across the warehouse and into a queue of other robots waiting for their turn with a human. The human reaches the length of their arm, grabs one of your presents, and blisterpacks it into a cardboard box.

Right now this is happening. Hundreds of thousands of items.

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CEO Playbook - A Tale of Two Lemonade Stands

Dec 16, 2017 2:57:05 PM / by Adam Nathan posted in CEO, Strategy, Business Model

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As your company's CEO, you are the chief strategist, designer and evangelist for your business model. The clarity you create around your target customer, your value proposition and the differentiated activities your organization delivers is critical.

If your business model isn't clear - or even defined - then you’re not ready for an investment in an analytics strategy. Put down your checkbook, and Don't Pass Go.

How can you gut check whether your business model is ready? This article contains some key questions and a relatable anecdote about two lemonade stands that should start you on your way.
 
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7 Troubling Signs Your CEO is AWOL on Analytics

Dec 2, 2017 7:51:39 AM / by Adam Nathan posted in CEO, KPI, Strategy

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As a CEO, it is more than likely you are under increasing pressure to demonstrate a tangible return on your analytics strategy. But for many CEOs, the ROI on data has been elusive.

Data scientists are hired, resources invested in analytics software, and data warehouses built and rebuilt again. And even though your leadership team can't quantify the bottom-line on the last set of investments - they urgently need budget for a new round.

Budget for Tableau. For AWS. For a data lake. For machine learning training. 

It's frustrating and uncertain. But here's the thing:

Some of these challenges actually start at the top, and as CEO you have the power to fix them.

Here's a quick look at 7 troubling indicators that may indicate you're part of the problem.

 

 

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CEO Dashboard & KPI Selection [7 Critical Questions]

Nov 10, 2017 5:13:11 PM / by Adam Nathan posted in CEO, KPI, Strategy, Dashboard

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CEO Dashboards Fail. And Often. 

Probably too often. 

They fail because they don’t generate new, actionable insights. They fail because they are hard to use, ugly to look at, slow to load, and because the metrics are flat out wrong. But more troubling, they often fail because the CEO isn't strategically prepared to leverage one.

Here's the bottom line: dashboard KPIs are your leadership story quantified. For a CEO's KPIs to be effective, they need to be your organization's vital signs. They need to represent the shared understanding of "what matters" that you have already created within the culture of your business.

The following seven questions test how successful you have been in building, evangelizing, and creating alignment on your vision. Your answers to these questions will be strong leading indicators of whether your KPI and CEO dashboard will help drive your organization.

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