Actionable Insights

Actionable Insights: Stacey Barr on KPIs

Jan 2, 2018 2:55:23 PM / by Adam Nathan posted in Actionable Insights, KPI, Instrumentation, Key Performance Questions

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An actionable insight: Stacey Barr, an Australian-based expert on defining and implementing key performance indicators, wrote a recent column about the pitfalls of brainstorming KPIs. With her reliably cogent, analytical and thoughtful perspective, she makes a case against open-ended KPI definition sessions (vague goals, persuasion contests, and shallow levels of detail).

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