"KPI and measure selection is not a creativity exercise." I love this quote.
Stacey Barr, an Australian-based expert on defining and implementing key performance indicators, wrote a recent column about the pitfalls of brainstorming KPIs.
With her reliably cogent, analytical and thoughtful perspective, she makes a case against open-ended KPI definition sessions (vague goals, persuasion contests, and shallow levels of detail). If you don't now about her already, Stacey is a must have for your KPI RSS feed.
More links to stand-out articles from the last few weeks below the fold.